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Bria SIP account setup with a ZuteSIP number

Updated 2026-09-30 · By the ZuteSIP team (ZuteSIP Inc.)

Short answer: To set up a SIP account in Bria, add a new SIP account in the app's account settings and enter your ZuteSIP username, password and domain sip.zutesipdialer.com. Keep G.711 enabled and choose UDP or TCP 5060 or TLS 5061. Once it registers, your real number rings and dials from Bria.

Bria, from CounterPath (now part of Alianza), is a business-grade softphone for desktop and mobile. Its vendor says paid plans can hold several VoIP service accounts, which is handy if you run more than one ZuteSIP number.

What you need

  • An active ZuteSIP number plus its SIP username and password.
  • Bria installed on your desktop or mobile device (check the vendor's system requirements).
  • A Bria plan that allows adding your own SIP service account.

Bria account settings

SettingValue
SIP server / domain / registrarsip.zutesipdialer.com
Username / auth ID<SIP_USERNAME> (from the number's page in the dashboard)
Password<SIP_PASSWORD> (from the same page)
Transport and portUDP or TCP 5060, TLS 5061
CodecsG.711 µ-law (PCMU) and A-law (PCMA)
AuthenticationSIP digest, per-number username + password
DTMFRFC 2833 (RTP events) or SIP INFO
Outbound proxyLeave empty

Step-by-step: add the SIP account

  1. Sign in to Bria and open its account settings.
  2. Choose to add a new SIP account.
  3. Enter a friendly account name, then <SIP_USERNAME> as the user ID and <SIP_PASSWORD> as the password.
  4. Enter sip.zutesipdialer.com as the domain; leave the outbound proxy empty.
  5. If an authorization name field appears, repeat <SIP_USERNAME> there.
  6. Pick the transport (UDP, TCP or TLS) in the account's advanced or topology options.
  7. Save and enable the account, then confirm the status shows it as available or registered.
  8. Check the codec list so G.711 µ-law and G.711 A-law are enabled.

When Bria is the right choice

Bria is aimed at people who make many calls a day and want a polished interface, contact integration and consistent behaviour across desktop and mobile. Its vendor sells it as a paid product, so it tends to appeal to professionals rather than casual users.

Because the vendor lists certain providers as integration partners, Bria may show those in a setup list. ZuteSIP isn't one of them, so use the generic SIP account path described in the steps above; nothing else is required.

If you only need occasional calls, the browser web dialer or a free softphone may be enough. Bria earns its cost when you move between a desk and a phone all day and want the same account layout on both. Test inbound and outbound calls on each device after setup, since firewall rules at an office can differ from those on a home network.

Receiving calls

When Bria is registered, calls to your ZuteSIP number appear with answer and decline options, along with the caller's number. On mobile, allow notifications so incoming calls can reach you while the app is in the background. Registering the same credentials in other apps at the same time can make inbound calls go elsewhere.

Outbound caller ID

Bria uses the account you select for each call, and the caller ID shown is that account's ZuteSIP number. If you add several numbers, pick the account before dialing. Enter destinations with the country code for consistent results.

Troubleshooting Bria

  • 401 Unauthorized or 403 Forbidden: the user ID, authorization name or password is wrong. Copy them again from the dashboard.
  • One-way audio: enable STUN or ICE in the account's network options, or switch to TCP transport to get around NAT.
  • No audio after answer: a codec mismatch; move PCMU and PCMA to the top and disable the rest while testing.
  • DTMF not recognised: set the DTMF method to RFC 2833, or SIP INFO where the far end needs it.

Using Bria with more than one number

Teams often give each person a ZuteSIP number and a Bria seat, or keep separate numbers per country on one person's Bria. In both cases, one Bria account corresponds to one number's credentials. Name each account clearly, for example by country and purpose, so the right caller ID is obvious when you dial.

For inbound calls, all enabled accounts can ring at once. Disable accounts you don't need on a given device so calls land where you expect.

Frequently asked questions

Can Bria be used with any SIP provider?

Bria is built around standard SIP, and ZuteSIP numbers register like any SIP account. Check your Bria plan allows adding your own service account.

Is ZuteSIP a Bria partner?

No. ZuteSIP has no partnership with Bria's vendor; the app simply connects using standard SIP credentials.

How many ZuteSIP numbers can I add to Bria?

Each number is a separate SIP account. The vendor says paid plans support several service accounts; check your plan's limit.

Why does Bria say my account is disabled?

The account may be switched off in settings or failing to register. Enable it and verify the credentials.

Do I need the paid version of Bria?

Adding your own SIP service accounts depends on the Bria plan; check the vendor's current plan details before you buy.

Related pages

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