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Web Dialer

Updated 2026-09-30 · By the ZuteSIP team (ZuteSIP Inc.)

Short answer: A web dialer is a phone dialer that runs inside a web browser, letting you place calls to phone numbers with a headset or microphone and no software to install. Browsers handle the audio using web standards such as WebRTC. ZuteSIP includes a web dialer in the dashboard where you choose any of your numbers as caller ID.

Web dialers suit people who switch computers, cannot install software on a work machine, or only call occasionally.

Definition

A web dialer is a dial pad and call controls in a web page, backed by a service that connects the browser's audio to the phone network.

How it works

After you sign in, the page asks permission to use your microphone. When you dial, the service bridges the browser session to the phone network and presents the caller ID you selected. Audio quality depends mostly on your connection and headset.

How it applies to ZuteSIP

  • Built into the ZuteSIP dashboard, nothing to install
  • Choose any of your numbers as caller ID per call
  • Calls count toward the 1,000 outgoing minutes each number includes per month
  • Call logs, SMS inbox and sending SMS sit alongside it in the same dashboard

Related terms

  • Softphone
  • Caller ID
  • SIP

Frequently asked questions

Do I need SIP settings to use the web dialer?

No. The web dialer works from your dashboard sign-in; SIP credentials are for external apps.

Which browsers work?

Use a current desktop browser that allows microphone access, and grant permission when asked.

How else can I answer calls on my number?

Incoming calls can be forwarded to any phone or answered in a SIP app registered with the number's credentials.

Can I call emergency numbers?

No. Emergency calling is not supported by ZuteSIP.

Related pages

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